Frequently Asked Questions
How much does shipping cost?
All orders over $50 ship free. Subscription orders always ship free regardless of the order cost.
We use FedEx as our carrier.
All U.S. Addresses – Alaska and Hawaii, and PO Boxes included.
International friends, please contact us for help finding MegaFood outside of the USA.
As of February 2020, we no longer ship to APO/FPO address, please contact us for help finding a retailer who ships to APO/FPO addresses.
Ground Shipping is available for all physical street addresses.
PO Boxes ship via FedEx SmartPost. Allow 1-2 weeks for these deliveries to arrive, giving time for FedEx to give it to USPS before it reaches you.
Here’s a cheat sheet of factors to consider when calculating your package’s ETA:
Orders ship Monday through Friday. We don’t ship on weekends or holidays. Orders placed before 12 pm ET will be shipped the same day. Waited past noon? We’ll get on it by the NEXT business day. Orders deliver by 8 pm (local time) to most addresses.
Our amber glass bottles and jars, pouches and boxes will be carefully wrapped and padded with love! Helpful to know: your order may come in more than one box.
We sure hope you never experience an issue… but if you do, our friendly Consumer Experience team (800-848-2542) is ready to make it right. Contact them for order or shipping status. They are also there to help with product guidance.