Shipping policy
Q: How much does shipping cost?
A: All orders over $50 ship free.
Q: Who’s the carrier?
A: FedEx & DHL.
Q: Where do you ship?
A: All U.S. Addresses – Alaska and Hawaii are included.
International friends, please contact us for help finding MegaFood outside of the USA.
As of February 2020, we no longer ship to APO/FPO addresses, please contact us for help finding a retailer who ships to APO/FPO addresses.
As of October 15, 2015, we no longer ship to P.O. Boxes.
Q: How quickly can I expect my vitamins to arrive?
A: Ground Shipping is available for all physical street addresses.
Q: How fast will my order process?
A: Here’s a cheat sheet of factors to consider when calculating your package’s ETA:
- Orders ship Monday through Friday. We don’t ship on weekends or holidays.
- Orders placed before 12 pm ET will be shipped the same day. Waited past noon? We’ll get on it by the NEXT business day.
- Orders deliver by 8 pm (local time) to most addresses.
Q: How will my order be packaged?
A: Our amber glass bottles and jars, pouches and boxes will be carefully wrapped and padded with love! Helpful to know: your order may come in more than one box.
Q: Who should I contact if I have a problem?
A: We sure hope you never experience an issue… but if you do, our friendly Customer Experience team (800-848-2542) is ready to make it right. Contact them for order or shipping status. They are also there to help with product guidance.
We hope you enjoy your online shopping experience!
Curious about refunds and returns? We have you covered there, too.
